Industry solution
WordPress maintenance for the healthcare sector
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Care services, medical care centres (MVZ), laboratories, rehabilitation facilities, pharmacies and medical supply stores have one thing in common: enquiries from patients, relatives and applicants come in via the website, and high requirements apply to the handling of health data. We keep your presence available, up to date and technically secured.
Checked for healthcare facilities
Contact form sent
Appointment request available
Services page loads in 0.9 s
SSL certificate valid
Backup from this morning
Why healthcare websites need particularly careful maintenance
In healthcare, high expectations of trust meet sensitive data and audiences who, when in doubt, cannot go elsewhere. Patients look for opening hours and how to reach you, relatives look for a phone number, and facilities look for staff. If a form silently fails after an update, nobody notices for a long time, and the enquiries simply stop arriving.
Security
Healthcare facilities are a lucrative target. A firewall, login protection, two-factor authentication and ongoing malware scans secure your public presence.
Technical support for data protection
We check SSL, encrypted form transmission, retention period of form data, cookie consent and external embeds. The legal assessment remains with your data protection officer.
Patient enquiries & appointment booking
The contact form, callback request and online appointment booking are your most important channel. We regularly test submission and, after every update, check that enquiries actually arrive.
Nursing staff & recruiting
Hardly any industry faces a bigger staff shortage. We continuously check the careers page, application form and file upload for availability and deliverability.
Accessibility & readability
Many visitors are older, unwell or in a hurry. Clear contrasts, clean headings and short load times help more than elaborate effects, and they are the foundation of accessibility.
Updates & backups
Tested updates in fixed cycles, daily external backups, including documented restoration in case something does go wrong.
Round-the-clock availability
Monitoring reports outages automatically, including at night and on public holidays. That is exactly when relatives look for opening hours, emergency services and phone numbers.
Dedicated contact
Most facilities have no IT team. You write to us directly. We know your setup and reply without technical jargon.
Industry knowledge
What applies to healthcare websites?
Care services, therapy practices, MVZ and other healthcare facilities often process health data via their website, for example in enquiries, appointment booking or applications. This data is specially protected under Art. 9 GDPR. The website must therefore be encrypted, up to date and reliable, and external appointment booking services require a data processing agreement.
Legal framework in healthcare
- Art. 9 GDPR: Health data as a special category of personal data.
- Art. 28 GDPR: Data processing agreement with appointment booking and form providers.
- § 203 StGB: Duty of confidentiality for healthcare professions.
- § 5 DDG: Imprint, for healthcare professions including the professional chamber and professional title.
What we check during every maintenance
- Enquiry and appointment forms encrypted and working
- External appointment booking loads only after consent
- Careers portal and application upload
- Contact details and availability up to date
- SSL certificate and security updates
- Daily backups on servers in the EU
| Requirement | Why it matters | How we implement it |
|---|---|---|
| Protection of health data | Enquiries often contain diagnoses or care needs | Encryption and minimal storage |
| Recruitment | Skilled professionals mostly apply online | Tests of the application process |
| Trust | Warnings or outages deter patients and relatives | Malware scans and uptime monitoring |
| Third-party providers | Appointment booking and chat transmit data to third parties | Control of embeds and consents |
Note: This overview is for guidance only and does not replace legal advice.
How to get started
01
Clarify your needs
A short conversation about your website, connected systems and requirements.
02
Receive a quote
Fixed monthly amount, transparently itemised, no minimum term.
03
Submit access
Via an encrypted link, not by email.
04
We take over
Initial review, hardening, ongoing maintenance, monthly report.
Your quote for the healthcare sector
Custom quote
Price based on effort
On request
A care service website with five pages and an MVZ group with several locations, appointment booking and a careers portal are technically two different projects. We calculate based on actual scope rather than a flat rate.
Request a quoteWhat determines the effort
Number of websites and locations, connected systems such as appointment booking or applicant management, scope of forms involving health data, data protection requirements, maintenance windows and response times.
Free initial analysisQuestions from the healthcare sector
You can reach us by email and phone – also with questions that contain no IT jargon.
Request a free consultationWe implement the technical measures and check SSL, form transmission, retention period, cookie consent and external embeds. The legal assessment is handled by your data protection officer.
Usually yes. We review the integration at the start and, after every update, test whether appointments can still be booked.
Small content changes such as opening hours, emergency service notices, contact persons or job postings are covered as part of our service.
Then we calculate per website and agree on shared maintenance windows as well as a consolidated report for the group.
Your healthcare presence in reliable hands
Custom quote, cancellable monthly, dedicated contact person.
