Industry solution
WordPress maintenance for airports
Last updated on
Passengers, people picking up travellers, local residents and applicants all land on the same website, often under time pressure and on mobile. We keep your web presence available, fast and technically secured, so that directions, parking and contact channels work at all times.
Checked for the airport web presence
Contact form sent
Parking booking available
Directions page loads in 0.9 s
SSL certificate valid
Backup from this morning
Why airport websites can't afford downtime
Airports operate around the clock, and so does their website. It serves passengers on their way to the terminal, people collecting travellers who check arrival times, local residents with questions about aircraft noise, and applicants for ground handling, security and technical roles. Every disruption is noticed immediately, every second of load time counts, and load peaks occur precisely when something is already going wrong.
Security
Critical infrastructure attracts attacks. A firewall, login protection, two-factor authentication and ongoing malware scans secure the public web presence.
Load peaks & availability
During strikes, storms or disruptions, traffic rises abruptly. Caching, image optimisation and a properly configured server keep the site available even then.
Parking & booking flows
Parking booking, lounge reservations and service offerings run via plugins or external services. After every update, we check that the flow runs through to the confirmation.
Directions, parking, terminal information
Maps, site plans and PDF downloads are the most frequently searched content. We regularly check links, file sizes and external embeds.
Performance & accessibility
People search on mobile, on the move, often on an overloaded mobile network. Short load times, readable contrasts and clean headings are a must here, not an optional extra.
Updates & backups
Tested updates in defined maintenance windows, daily external backups, including documented restoration.
Round-the-clock monitoring
Operations don't end at 5 p.m. Our monitoring reports outages automatically, including at night, at weekends and on public holidays.
Dedicated contact
Your corporate communications team can reach us directly. We know your setup, coordinate maintenance windows with IT and document every intervention.
Industry knowledge
What is particularly important for an airport website?
Airport websites must remain available even during load peaks, for example during strikes, storms or at the start of the holidays, when thousands of travellers check flight status and directions at the same time. In addition, there are booking flows for parking or lounges, which, as an online service for consumers, may fall under the Accessibility Strengthening Act (BFSG). The website should be strictly separated from operationally critical systems.
Legal framework for airports
- BFSG: Accessibility for online bookings with consumers, such as parking, since 28 June 2025.
- BSI-KritisV: Large airports count as critical infrastructure in the transport and traffic sector.
- Art. 32 GDPR: Protection of booking and payment data.
- § 25 TDDDG: Consent for tracking and external services.
What we check during every maintenance
- Round-the-clock availability, including during load peaks
- Flight status and directions information loads
- Parking booking and payment processing
- CDN and caching for visitor peaks
- Language versions fully accessible
- Careers portal and applications
| Requirement | Why it matters | How we implement it |
|---|---|---|
| Load peaks | During disruptions, thousands of travellers access the site at the same time | CDN, caching and monitoring of response times |
| Booking flows | Parking and services generate direct revenue | Test booking after updates |
| Accessibility | Mandatory for consumer bookings under the BFSG | Checks that updates preserve accessibility |
| Separation from operational systems | The website must not be an entry point to critical systems | Separate operation and minimal rights |
Note: This overview is for guidance only and does not replace legal advice.
How to get started
01
Clarify your needs
A short conversation about your website, connected systems and requirements.
02
Receive a quote
Fixed monthly amount, transparently itemised, no minimum term.
03
Submit access
Via an encrypted link, not by email.
04
We take over
Initial review, hardening, ongoing maintenance, monthly report.
Your quote for airports
Custom quote
Price based on effort
On request
A regional airfield and a commercial airport with parking booking, flight information and a careers portal are technically worlds apart, and so is the maintenance effort. We calculate based on actual scope rather than a flat rate.
Request a quoteWhat determines the effort
Traffic volume and load peaks, connected systems such as parking booking or flight information, number of language versions and subsidiaries, requirements for availability and round-the-clock maintenance windows.
Free initial analysisQuestions from airport operators
You can reach us by email and phone – also with questions that contain no IT jargon.
Request a free consultationYes. Updates can be scheduled in fixed, low-traffic time windows and announced in advance. We test major version jumps beforehand in a staging environment.
At the start, we review caching, image delivery and server configuration and optimise them in a targeted way. If the hosting environment is not sufficient, we say so openly and suggest alternatives.
The WordPress site and its integration, yes. After every update, we test whether the flow runs through to the confirmation, and we report disruptions to the respective service provider.
In that case we calculate per website and agree common maintenance windows and a combined report for the group.
Your airport web presence in reliable hands
Custom quote, cancellable monthly, dedicated contact person.
