Industry solution
WordPress Maintenance for Hospitals & Clinics
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The clinic website is a point of contact for patients, relatives, referring physicians and applicants – around the clock. We keep it reachable, up to date and technically secure, so that departments, visiting hours and emergency information can be found at any time.
Checked for the clinic website
Contact form sent
Departments reachable
Emergency page loads in 0.9 s
SSL certificate valid
Backup from this morning
Why clinic websites have to work around the clock
Through their website, hospitals reach several groups at once with very different needs: patients look for visiting hours and admission information, relatives for a phone number, referring physicians for the right department, nurses for open positions. An outage affects all four at the same time – and weighs particularly heavily at night or at weekends.
Security
Clinics are a popular target. Firewall, login protection, two-factor authentication and malware scans secure the website as a public showcase.
Technical support for data protection
We check SSL, form transmission, cookie consent and external integrations such as map services or review portals. The legal assessment remains with your data protection officer.
Departments & chief physician profiles
Large websites with many subpages are the most likely to break during updates. After every maintenance cycle, we check the menu structure, search and detail pages.
Applications & nursing staff
In nursing and care, the careers portal is the decisive channel. We regularly test application forms and file uploads and monitor deliverability.
Performance & accessibility
Many visitors are older or in a hurry. Short load times, readable contrast values and clean headings help more than elaborate effects, and they are the foundation of accessibility.
Updates & backups
Tested updates in defined maintenance windows, daily external backups, including documented restoration.
Round-the-clock reliability
Monitoring reports outages automatically, including at night and on public holidays. That is exactly when relatives look for visiting hours and phone numbers.
Dedicated contact
Your communications department can reach us directly, without a ticket system. We know your setup and coordinate maintenance windows with your IT team.
Industry knowledge
What requirements apply to the websites of hospitals and clinics?
Clinic websites must be available around the clock, because patients, relatives and referring physicians look there for the emergency department, visiting hours and contacts. They often process health and applicant data and should be operated strictly separately from critical clinic systems. Public and municipal clinics are also subject to the accessibility requirements for public sector bodies.
Legal framework for clinics
- Art. 9 GDPR: Health data from forms requires special protection.
- BSI-KritisV: Hospitals with 30,000 or more full inpatient cases per year count as critical infrastructure.
- BITV 2.0 and state laws: Accessibility for public sector websites, including an accessibility statement.
- § 203 StGB: Duty of confidentiality of medical staff.
What we check during every maintenance
- Round-the-clock availability with alerting
- Emergency department, visiting hours and contacts up to date and reachable
- Encrypted forms for patients and referring physicians
- Careers portal and application upload
- No connection between the website and internal clinic systems
- Backups on servers in the EU
| Requirement | Why it matters | How we implement it |
|---|---|---|
| High availability | Emergency department information is searched for at all times | 24/7 monitoring and fast response |
| Separation from clinic systems | An attack on the website must not endanger internal systems | Separate operation, minimal access rights |
| Accessibility | Mandatory for public bodies, important for older patients | Checks that updates do not degrade accessibility |
| Data protection | Health and applicant data | Verification of encryption, storage locations and consents |
Note: This overview is for guidance only and does not replace legal advice.
How to get started
01
Clarify your needs
A short conversation about your website, connected systems and requirements.
02
Receive a quote
Fixed monthly amount, transparently itemised, no minimum term.
03
Submit access
Via an encrypted link, not by email.
04
We take over
Initial review, hardening, ongoing maintenance, monthly report.
Your quote for clinics
Custom quote
Price based on effort
On request
Clinic websites differ greatly: a hospital with twenty departments, a careers portal and appointment booking requires a completely different maintenance effort than a specialist clinic with fifteen subpages. We calculate based on actual scope rather than a flat rate.
Request a quoteWhat determines the effort
Number of websites and locations, scope of the department pages, connected systems such as a careers portal or appointment booking, desired maintenance windows and response times.
Free initial analysisQuestions from clinics
You can reach us by email and phone – also with questions that contain no IT jargon.
Request a free consultationWe implement the technical measures and check SSL, form transmission, cookie consent and external embeds. The legal assessment is handled by your data protection officer.
Yes. Updates can be scheduled in fixed time windows and announced in advance. We test major version jumps beforehand in a staging environment.
Yes. We check application forms, file uploads and delivery, and after every update we test whether applications still arrive.
Then we calculate per website and agree on shared maintenance windows as well as a consolidated report for the group.
Your clinic website in reliable hands
Custom quote, cancellable monthly, dedicated contact person.
