Maintenance for agencies
White-label WordPress maintenance for agencies
Last updated on
You build websites, we keep them running. We take over the ongoing technical care of your client projects – in the background, under your name, with no contact with your clients.
White-label
You keep the client relationship
Predictable costs per website
For agencies
Maintenance that takes the load off your agency
Maintenance is rarely what an agency is passionate about – but it is what client satisfaction depends on. That is exactly the part we take over.
White-label service
We work in the background. You can pass reports on to your clients under your own name.
Your client relationship stays yours
We do not approach your clients or offer them anything. The contract runs through you.
Bundle multiple websites
Whether three or thirty client projects – every website has its own plan and its own report.
Hand off technical responsibility
Updates, backups, security and monitoring run with us – documented and traceable.
Dedicated contact
A direct contact for all of Europe who knows your projects – without a ticket-system queue.
Predictable costs
A fixed monthly fee per website instead of unpredictable emergency hourly rates in your team.
Industry knowledge
How does white-label maintenance for agencies work?
With white-label maintenance, we take over the technical care of an agency's client websites in the background. The agency remains the point of contact for its clients, while we take care of updates, backups, security and monitoring. Reports can be created in the agency's name. From a data protection perspective, we are engaged as a sub-processor.
Contractual basis
- Art. 28 GDPR: The agency is the processor for its clients; we are engaged as a sub-processor.
- Service level: Fixed response times and update intervals per client website.
- Access management: Individual accounts instead of shared admin accounts.
- Documentation: Verifiable maintenance for every website we look after.
What we check with every maintenance
- Updates for all client websites at the agreed cadence
- External backups per website
- Uptime and SSL monitoring
- Malware scans and firewall
- Functional tests of the most important forms
- Monthly report per client website
| Requirement | Why it matters | How we implement it |
|---|---|---|
| Scalability | The maintenance workload grows with every new client website | Central management of all installations |
| Discretion | Clients should keep the agency as their point of contact | No direct client contact, reports in the agency's name |
| Reliability | Outages at clients fall back on the agency | Monitoring with notifications |
| Predictability | Maintenance has to fit into retainer prices | Fixed prices per website, volume tiers for multiple websites |
Note: This overview is for orientation purposes and does not replace legal advice.
Process
How we work with agencies
01
Name the projects
You tell us which client websites should be maintained and to what extent.
02
Hand over access
Access details are handed over via an encrypted link – no passwords by email.
03
Initial review
We catch up on updates, secure the websites and set up backups and monitoring.
04
Ongoing operation
Maintenance runs in the background; you receive a monthly report for each website.
FAQ
Questions from agencies
Thinking about outsourcing your maintenance? We are happy to discuss the process with no obligation.
Request a free consultationNo. We work in the background. The client relationship and billing with your client remain entirely with you.
Yes. You receive a monthly maintenance report for each website, which you can pass on to your clients.
Each website is ordered and billed individually. For larger numbers of projects, we will discuss a suitable structure – just get in touch.
Yes. At the start we carry out an initial review, catch up on updates and set up backups and monitoring – regardless of who built the website.
Hand off the maintenance, keep the client.
White-label WordPress maintenance from €39 per website per month, cancellable monthly.
