Industry solution
WordPress maintenance for medical practices & doctors
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For many patients, your practice website is the first point of contact: consultation hours, directions, appointment booking, contact form. We keep it available, up to date and technically secured – so inquiries get through and you can focus on your patients.
Checked for the practice website
Contact form sent
Appointment booking available
Consultation hours page loads in 0.9 s
SSL certificate valid
Backup from this morning
Why practice websites need special attention
Practice websites handle sensitive inquiries and are often the only way to book an appointment outside consultation hours. If the form fails, nobody notices – the inquiries simply don't arrive. At the same time, health data is subject to high requirements that must be secured technically.
Security
Firewall, login protection and malware scans prevent your practice site from being abused for spam or phishing.
Technical support for data protection
We check SSL, form encryption, cookie consent and external embeds. The legal assessment remains with your data protection officer.
Appointment booking
Booking systems are usually plugins or external services. After every update we check that appointments can actually still be booked.
Contact forms
We test delivery regularly and monitor deliverability – the most common silent error on practice websites.
Performance
Patients mostly search on mobile and on the go. Short load times and readable consultation hours matter more here than elaborate effects.
Updates & backups
Tested updates on fixed cycles, daily external backups – including restoration if something goes wrong after all.
Resilience
Monitoring reports outages automatically. Especially on weekends and public holidays, an offline practice site would otherwise go unnoticed for weeks.
Personal point of contact
Your practice has no IT team. You write to us directly – we know your setup and reply in plain language.
Industry knowledge
What requirements apply to a medical practice website?
A practice website often processes health data, for example through contact or appointment forms. Under Art. 9 GDPR, this data is considered especially sensitive. Forms must therefore be transmitted with encryption, embedded services require a data processing agreement, and the website must be kept technically up to date so that no patient data falls into the wrong hands.
Legal framework for practices
- Art. 9 GDPR: Health data is a special category of personal data.
- Art. 32 GDPR: Obligation to implement appropriate technical protective measures, such as encryption and updates.
- § 203 StGB: Medical confidentiality – a data leak via the website can also affect it.
- § 5 DDG: Imprint with chamber, statutory professional title and professional regulations.
- Art. 33 GDPR: Data breaches must generally be reported to the supervisory authority within 72 hours.
What we check during every maintenance
- SSL certificate valid and enforced everywhere
- Contact and appointment forms send with encryption and arrive
- No form entries stored unencrypted in the database
- Embedded services (online appointment booking, maps, videos) load only after consent
- Consultation hours, directions and emergency numbers are available
- Daily backups on servers in the EU
| Requirement | Why it matters | How we implement it |
|---|---|---|
| Encrypted forms | Patients submit complaints, findings or insurance data | SSL check, form tests after every update |
| Up-to-date software | Outdated plugins are the most common entry point for attacks | Weekly updates, security updates immediately |
| Consent for third-party services | Appointment booking, maps and videos transmit data to third parties | Review of the cookie banner and embeds |
| Availability | Patients look for consultation hours and cover arrangements at short notice | Uptime monitoring with notification |
Note: This overview is for orientation and does not replace legal advice.
How to get started
01
Choose a plan
For most practices, Business Basic or Plus is enough.
02
Order online
No minimum term, completed in a few minutes.
03
Submit access
Via an encrypted link, not by email.
04
We take over
Initial review, hardening, ongoing maintenance, monthly report.
Suitable plans for practices
Recommended for practices
Business Basic
€39 / month
For single-doctor practices with a classic website: updates, daily backups, security scans, email support.
Get started nowBusiness Plus
€59 / month
For practices with online appointment booking: more frequent updates, performance optimization, prioritized support.
Get started nowBusiness Enterprise
€99 / month
For group practices and medical care centers (MVZ) with multiple locations and a high volume of inquiries.
Get started nowQuestions from practices
You can reach us by email and phone – also with questions that contain no IT jargon.
Request a free consultationWe implement the technical measures and check SSL, form transmission, cookie consent and external embeds. The legal assessment is handled by your data protection officer.
Usually yes. We check the integration at the start and test after every update that bookings still go through.
We handle small content changes such as consultation hours, vacation notices or cover arrangements as part of the maintenance service.
Yes. For multiple websites we calculate per website and agree on shared maintenance windows and a combined report.
Your practice website in reliable hands
From €39 / month, cancellable monthly, personal contact person.
