{"id":6499,"date":"2026-09-14T17:46:36","date_gmt":"2026-09-14T15:46:36","guid":{"rendered":"https:\/\/wpresswartung.com\/wordpress-notfall-service\/"},"modified":"2026-09-30T15:30:51","modified_gmt":"2026-09-30T13:30:51","slug":"wordpress-emergency-service","status":"publish","type":"page","link":"https:\/\/wpresswartung.com\/en\/wordpress-emergency-service\/","title":{"rendered":"WordPress Emergency Service"},"content":{"rendered":"\t\t
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\n \t\t\t\n\tHome\n<\/a>\n\t\t\t\t\t\/<\/span>\n\t\t\t\t\tWordPress Emergency Service<\/span>\n\t\t\n<\/div>\n
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WordPress Emergency Service<\/p>\n\t\t\t\t\t

WordPress emergency service: website down? We'll bring it back<\/h1>\n\t\t\t\t\t

Critical error, white screen or database error after an update? Our WordPress emergency service finds the cause, fixes the error and gets your website back online \u2013 even if you are not yet our customer.<\/p>\n\t\t

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Free initial assessment · Fixed price before we start<\/strong><\/p>\n\t\t\n<\/div>\n

\n \t\t\t\n\tReport an emergency\n<\/a>\n\t\t\t\t\t\n\tWordPress hacked?\n<\/a>\n\t\t\n<\/div>\n
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Error analysis directly on the system<\/p>\n\t\t\n<\/div>\n

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Backup before every intervention<\/p>\n\t\t\n<\/div>\n

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Even without an existing maintenance contract<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n

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Your emergency with us<\/p>\n\t\t\t\t\t

How it works<\/p>\n\t\t\n<\/div>\n

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Initial assessment<\/p>\n\t\t\t\t\t

kostenlos<\/p>\n\t\t\n<\/div>\n

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Price<\/p>\n\t\t\t\t\t

Fixed price before we begin<\/p>\n\t\t\n<\/div>\n

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Access credentials<\/p>\n\t\t\t\t\t

encrypted handover<\/p>\n\t\t\n<\/div>\n

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Backup before the intervention<\/p>\n\t\t\t\t\t

immer<\/p>\n\t\t\n<\/div>\n

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Customers with a maintenance contract<\/p>\n\t\t\t\t\t

Restoration included<\/p>\n\t\t\n<\/div>\n

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Change of hosting<\/p>\n\t\t\t\t\t

not necessary<\/p>\n\t\t\n<\/div>\n\t\t\t

Only after the initial assessment do you decide whether we get started.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n

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Typical emergencies<\/p>\n\t\t\t\t\t

We help with these WordPress problems<\/h2>\n\t\t\t\t\t

Most WordPress emergencies have a clear technical cause \u2013 often a plugin conflict, a failed update or a problem on the server.<\/p>\n\t\t\n<\/div>\n

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\u201cThere has been a critical error\u201d<\/h3>\n\t\t\t\t\t

Usually a PHP error after a plugin, theme or PHP update. We read out the error logs and fix the cause.<\/p>\n\t\t\n<\/div>\n

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White screen<\/h3>\n\t\t\t\t\t

The page stays blank, even in the backend? Common causes are memory limits, corrupted files or incompatible extensions.<\/p>\n\t\t\n<\/div>\n

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Error establishing a database connection<\/h3>\n\t\t\t\t\t

Incorrect credentials, or an overloaded or damaged database \u2013 we check and repair the connection.<\/p>\n\t\t\n<\/div>\n

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Update failed<\/h3>\n\t\t\t\t\t

WordPress stuck in maintenance mode, or the layout broken after an update? We restore the working state.<\/p>\n\t\t\n<\/div>\n

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500 Internal Server Error<\/h3>\n\t\t\t\t\t

Faulty .htaccess, PHP limits or server configuration: we find out what is stopping the server.<\/p>\n\t\t\n<\/div>\n

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No access to the backend<\/h3>\n\t\t\t\t\t

Password reset not working, the admin account is locked or the login ends in a loop \u2013 we get you access again.<\/p>\n\t\t\n<\/div>\n

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Website hacked<\/h3>\n\t\t\t\t\t

Redirects, spam or Google warnings? Then our malware removal<\/a> can help.<\/p>\n\t\t\n<\/div>\n

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SSL and redirect errors<\/h3>\n\t\t\t\t\t

We reliably fix \u201cNot secure\u201d warnings, mixed content or endless redirects after switching to HTTPS.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n

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Process<\/p>\n\t\t\t\t\t

How your website gets back online<\/h2>\n\t\t\t\t\t

Transparent and without surprises: you know the cause and the price before we start work.<\/p>\n\t\t\n<\/div>\n

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01<\/p>\n\t\t\t\t\t

Report an emergency<\/h3>\n\t\t\t\t\t

Fill in the form and briefly describe what happened. The more precise the description, the faster the diagnosis.<\/p>\n\t\t\n<\/div>\n

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02<\/p>\n\t\t\t\t\t

Initial assessment<\/h3>\n\t\t\t\t\t

We check the website and tell you the cause, the effort involved and a fixed price.<\/p>\n\t\t\n<\/div>\n

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03<\/p>\n\t\t\t\t\t

Fix<\/h3>\n\t\t\t\t\t

After your approval, we back up the current state and fix the error directly on the system.<\/p>\n\t\t\n<\/div>\n

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04<\/p>\n\t\t\t\t\t

Verification<\/h3>\n\t\t\t\t\t

We test the frontend, backend and forms and explain how the error can be avoided in future.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/div>\n\n<\/section>\n

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First aid<\/p>\n\t\t\t\t\t

WordPress errors: what you can check yourself<\/h2>\n\t\t\t\t\t

Before making any changes: create a backup or ask your host for a recent backup. The following steps help narrow down the cause.<\/p>\n\t\t\t\t\t

1. Was something just changed?<\/h3>\n\t\t\t\t\t

Most outages follow directly after an update of WordPress, a plugin, the theme or the PHP version. If you know what was changed last, the cause has often already been found.<\/p>\n\t\t\t\t\t

2. Check the recovery mode email<\/h3>\n\t\t\t\t\t

In the event of a critical error, WordPress sends an email to the administrator address. Using the link it contains, you log in in recovery mode and can deactivate the faulty plugin.<\/p>\n\t\t\t\t\t

3. Deactivate plugins via FTP<\/h3>\n\t\t\t\t\t

If you can no longer get into the backend, you can temporarily rename the wp-content\/plugins<\/em> folder via FTP or a file manager. If the website loads again afterwards, the problem lies with a plugin.<\/p>\n\t\t\t\t\t

4. Enable the error log<\/h3>\n\t\t\t\t\t

With WP_DEBUG_LOG<\/em> in wp-config.php, WordPress writes errors to a log file. The message usually shows exactly which file is triggering the error.<\/p>\n\t\t\t\t\t

If you are unsure or the website is business-critical, it is better to leave this to us: one wrong move in the database or wp-config.php can make the damage worse. Regular WordPress updates<\/a> with checks and external backups<\/a> prevent most emergencies in the first place.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\n<\/section>\n

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Report an emergency<\/p>\n\t\t\t\t\t

Report a WordPress emergency<\/h2>\n\t\t\t\t\t

Briefly describe the problem. We will get back to you with an initial assessment and a fixed price \u2013 before anything is charged.<\/p>\n\t\t

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Free initial assessment<\/p>\n\t\t\n<\/div>\n

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Fixed price before work begins<\/p>\n\t\t\n<\/div>\n

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Backup before every intervention<\/p>\n\t\t\n<\/div>\n

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Also for websites built by other agencies<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\t\t\t

Please do not send passwords through this form. You will provide access credentials later via an encrypted link.<\/p>\n\t\t\n<\/div>\n

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Your emergency request<\/h3>\n\t\t\t\t\t

Required fields are marked with *.<\/p>\n\t\t\t\t

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